Dark Odyssey Records Privacy Policy
Legal Information
Dark Odyssey Records is an independent record label and online retailer operating in Ontario, Canada.
Business Name: Dark Odyssey Records
Location: Ontario, Canada
Contact Email: info@darkodysseyrecords.com
Website: www.darkodysseyrecords.com/
By accessing this website or purchasing products from us, you agree to the terms outlined in this Privacy Policy and Legal Notice.
Nature of Business
Dark Odyssey Records sells physical and digital music-related products including, but not limited to:
Vinyl records
Compact discs (CDs)
Cassette tapes
Magazines and printed media
We sell and ship products worldwide using Canada Post and affiliated postal services.
Personal Information We Collect
When you visit our website or place an order, we may collect the following personal information:
Full name
Billing and shipping address
Email address
Order details and purchase history
IP address and browser information
Cookies and similar tracking technologies
We only collect information that is necessary to process orders, provide customer service, and operate our website.
- Device Information: We collect Personal Information from your device. Such information includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other information which relates to your
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Payment Processing
All payments on this website are processed securely through PayPal.
Dark Odyssey Records does not store or process your credit card or banking information.
Payment information is handled directly by PayPal in accordance with their privacy policy and security standards.
Please refer to PayPal’s Privacy Policy for more information on how they handle your data.
How We Use Your Information
Your personal information is used strictly for the following purposes:
Processing and fulfilling orders
Shipping products via Canada Post
Communicating order confirmations and shipping updates
Responding to customer inquiries
Improving website functionality and user experience
Complying with legal and accounting obligations
We do not sell, rent, or trade customer information to third parties.
Cookies & Website Analytics
This website uses cookies and similar technologies to:
Ensure proper website functionality
Improve user experience
Analyze website traffic and usage patterns
You may disable cookies in your browser settings; however, some parts of the website may not function correctly as a result.
Third-Party Services
We may share limited personal information only with trusted third parties when necessary, including:
PayPal (payment processing)
Canada Post and international postal services (shipping)
Website hosting and analytics providers
These third parties are only given the information required to perform their specific services.
International Customers
As we sell worldwide, your information may be processed in Canada or other jurisdictions where our service providers operate.
For customers in the European Union, United Kingdom, or other regions with data protection laws (such as GDPR), you have the right to:
Request access to your personal data
Request correction or deletion of your data
Withdraw consent for data processing where applicable
To exercise these rights, please contact us via email.
Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no online transmission or storage system can be guaranteed to be 100% secure.
Returns, Shipping & Liability
Shipping times may vary depending on destination and postal service conditions.
Dark Odyssey Records is not responsible for delays, customs fees or import taxes. If a parcel is lost or delayed contact us and we will initiate a postal investigation which may take several weeks. Replacements or refunds depend on the carrier's outcome.
Products are sold “as is,” especially limited-run or handmade items, unless otherwise stated.
Intellectual Property
All content on this website, including text, artwork, logos, images, and audio, is the property of Dark Odyssey Records or its respective artists and licensors.
Unauthorized use, reproduction, or distribution is prohibited without prior written permission.
Changes to This Policy
We reserve the right to update or modify this Privacy Policy and Legal Notice at any time. Changes will be effective immediately upon posting to this website.
Contact
For any questions regarding this Privacy Policy, Legal Notice, or your personal data, please contact:
Dark Odyssey Records
Email: info@darkodysseyrecords.com
